Designs by Uchita was created with one goal in mind: giving customers a fair, rewarding and enjoyable shopping experience. I conduct business with the same values, knowing that better service equals loyal customers.

- Once purchased, products cannot be returned. They can only be exchanged within 7 days.

- We can only exchange products with other products in a similar price range.

- We are not responsible for any delays caused by natural calamities and unavoidable circumstances.

- We are not responsible or liable for any lost or damaged packages in returns that we were not notified about first.

Q: Do you offer free shipping?
Yes! Shipping over purchases of $65 is free.

Q: When will my order ship?
We ship orders from Chicago Monday through Friday. Orders are shipped within 3-5 business days (M-F) of purchase, unless otherwise noted. When your order ships, we will email you a shipping confirmation with tracking information.

Q: Does my order ship on weekends?
Orders placed on Saturdays and Sundays will begin processing the following business day.

Q: Through what carrier do your orders ship?
All U.S. orders are shipped via USPS.

Q: Can I have multiple shipping addresses?
At this time, we can only ship to one address per order.